We are always willing to take part-exchange cars.

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Distance Selling - Terms and Conditions

You are entitled to a “cooling off period” in which you can change your mind about your purchase. This period begins from the day you collect your vehicle or it is delivered to you and is valid for 14 days.

  • If you wish to return your vehicle then we must be notified in writing within this 14-day period. Upon receipt of your request, we will contact you to acknowledge receipt and make arrangements for your order to be cancelled.

  • Your vehicle must be returned to us within 48 hours of your cancellation. This period will begin from the day we acknowledge your rejection request. Any extension to this period will be at our discretion and additional charges may be incurred.

  • Your refund will be made within 28 days of the vehicle being returned to us. This 28-day period will begin from the day we sign to accept the return of the vehicle to our premises.

  • You are liable for the vehicle from the point of collection or delivery. If you choose to cancel within your cooling off period, then you remain liable for the vehicle until it is returned and signed for by ourselves. You will be liable, and charged, for any damage present which was not noted when you accepted the vehicle. Any cost will be deducted from your final refund amount or charged to you and we will require the funds to be with us within 72 hours.

  • To receive a full refund, a maximum additional mileage of 150 miles from the recorded delivery mileage is allowed. If you cover any additional mileage, then an excess mileage charge of £2.00 per mile will be deducted from your final refund amount or charged to you and we will require the funds to be with us within 72 hours.

  • You must make your own arrangements for the return of the vehicle if you decide to cancel.

  • If you decide to return your vehicle, we will do all we can to find another vehicle for you to buy from our stock. If you decline or we are unable to find an alternative vehicle we won’t be able to return to you any vehicle you part-exchanged as part of the deal.

  • If the agreed value of the vehicle you part-exchanged was less than the amount used to settle the finance agreement of the vehicle you part-exchanged (known as negative equity) then you are liable for this difference and this amount will be deducted from your final refund amount or charged to you and we will require the funds to be with us within 72 hours.

  • No refund will be made until the vehicle has been inspected and signed for by a member of our team. If we intend to make any deductions from your final refund amount, then you will be made aware of that amount prior to the refund.

These terms and conditions do not affect your statutory rights